I've purchased two of these sweaters, both on sale. The first one (dark gray) seemed fine so I ordered the cream version. The cream had little issues that I could fix like the end tufts of a knot sticking out that I could pull inside, etc. I was surprised by this and by the pilling since it is mostly wool. I'm not dissatisfied enough to send it back because I think most of the initial problems have been taken care of. But, I was surprised and a little disappointed.