I have been a loyal customer for over a decade and love your products. However, I purchase this pant before my trip to Kings Canyon for snowshoeing. It arrived with a broken back pocket and missing button. The customer service did tell me I can fix it and they wil reimburse part of the bill...I didn't have time before the trip and keep the pant. I am utterly disappointed at the quality control of the warehouse crews..Also ironically, the material is called rip- stop fabric.