I bought this backpack for college. It has been with me for about 5 years. It is in excellent shape, and I did not always treat it very well. This bag has had no zipper failures or issues. Everything to this day works just as well as it did from day one. I cannot recommend this bag enough! Fits laptops and books easily. Does not look huge, and can hold a ton of equipment. Ive carried a laptop, books, charger cords, my nintendo switch, and an extra pair of clothes with shoes in this bag. Granted it was a very tight squeeze, but the bag held up perfectly. I know this pack is for hiking, but it has served my purposes perfectly.