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Gift Cards & E-Gift Cards

Customer Service

How to Redeem


Gift/E-Gift Card numbers can be entered during the Payment step of checkout.

  • If your card has no letters, only numbers: Enter all 19 digits, and then the 4-digit PIN.
  • If your card has the letter "E" followed by numbers: Enter E plus all 12 digits, and then the dollar amount.

For help finding your card information, see below:

Locate your Gift Card number

This gift card is issued in U.S. funds by Eddie Bauer Gift Card Services LLC, and represents a legal obligation solely of Eddie Bauer Gift Card Services LLC.

By Phone

Call 1-800-426-8020. Please have your card number ready when you place your order.

In Retail Stores

At checkout, present either Gift Card or E-Gift card email printout plus valid picture ID to the sales associate. Find the store nearest you.

Contact Us. Our customer service specialists are standing by to assist you.
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By Phone
9 a.m. – 5 p.m. EST
(Monday through Friday)
By Email
Send us an email with your questions.
By Mail
Eddie Bauer Customer Service
P.O. Box 7001
Groveport, OH 43125
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