Our Guarantee
Every item we sell will give you complete satisfaction or you may return it for a full refund.
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Your feedback is important!
Tell us about your shopping experience:
Take Our Survey Online or call 1-888-736-0040
Our Creed
To give you such outstanding quality, value, service and guarantee that we may be worthy of your high esteem.
Contact Us
- By Email: Online Form
- By Phone: 1-800-426-8020
- By Mail:
- Eddie Bauer Customer Service
- P.O. Box 7001
- Groveport, OH 43125
- For Hearing Impaired Service:
- TTY 1-800-462-6757
- 7am to 10pm EST
Services
- Store Locator
- Request a Free Catalog
- Sign up for EB Email
- Unsubscribe from EB Email
- Gift Boxes
- Monogramming
- Corporate Incentives
- Placing Orders from Stores
Using the Website
- Finding your products
- How to Order Online
- Make Changes to Your Order
- Cancel Your Order
- Cookies
- Browser Requirements
