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Gift Cards & E-Gift Cards

Customer Service

How to Redeem Gift Cards and Gift Certificates

Online

Enter your Gift Card Certificate number and its dollar amount (in U.S. dollars) in the "Redeem Gift Cards or Gift Certificates" box on the Delivery & Extras page at Checkout. (To locate your number, see examples below.)

This gift card is issued in U.S. funds by Eddie Bauer Gift Card Services LLC, and represents a legal obligation solely of Eddie Bauer Gift Card Services LLC.

catalog orders

Call 1-800-426-8020 and have your Gift Card, E-Gift Card or Gift Certificate number handy to place your order.

Retail Stores

To redeem an E-Gift Card at one of our U.S. or Canadian retail stores, you must print it out and present it to your sales associate. (U.S. stores require valid photo identification.) To redeem a Gift Card or Paper Gift Certificate, present it to the sales associate when you make a purchase. Click here to locate the store nearest you.

Purchase a gift card now

By Phone
Call 1-800-426-8020
24 hours a day 7 days a week
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TTY 1-800-462-6757
M-F 7:00am-3:30pm EST
By Email
Send us an email with your questions.
By Mail
Eddie Bauer Customer Service
P.O. Box 7001
Groveport, OH 43125
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About Eddie Bauer

Eddie Bauer offers signature outerwear, apparel, outdoor gear, and accessories. All built to one standard: to be the best.