Everything On Sale Up To 50% Off. Guaranteed Delivery By Christmas. Free Shipping & Returns On Orders Of $49 or More. Use Code FESTIVE. Shop Men's Shop Women's See details
Cookies are not enabled in your browser.

You must have Cookies enabled for the best experience on our site and to make a purchase.

Learn how to enable Cookies in your browser or call 1-800-426-8020 for assistance.


Customer Service

Make It Personal

Add a personal touch to luggage, duffels, totes and other select gear with our custom embroidery monogramming. First pick the style, color and size of your gear. Then check Monogram box, and click Add to Shopping Bag. We'll then ask you to specify the text style, thread color and initials or name, and our simple preview tool will allow you to see exactly how your choices will appear.

Get Creative

In addition to names or initials, you can monogram phrases such as "His" or "Hers", and even school or team names (maximum 9 character limit). For the Up to 9 characters option you can even include the following special characters (-, #, &, @, ", ', /, *, period, space and comma).

The cost is $6 per item. Please allow an additional delivery day for monogramming. Certain monogramming options may be unavailable on select bags and gear.

By Phone
Call 1-800-426-8020
24 hours a day 7 days a week
For Hearing Impaired
TTY 1-800-462-6757
M-F 7:00am-3:30pm EST
By Email
Send us an email with your questions.
By Mail
Eddie Bauer Customer Service
P.O. Box 7001
Groveport, OH 43125
Safe & Secure Shopping
Shop with confidence. Your order is safe and secure.
Privacy | Security
100% Satisfaction Guaranteed. Every item we sell will give you complete satisfaction or you may return it for a full refund. See details Shop Gift Cards Your store. Locate the store nearest you & check holiday hours.
Sign up for email

Get our latest news and exclusive offers.

Earn Rewards

Join Eddie Bauer Friends and you'll start earning Rewards for every dollar you spend, no matter where you shop.


Connect With Us

Get your daily shot of adventure

Store Locator

Find an Eddie Bauer store near you.

Catalog Quick Order

Enter a three-part item number.

Our Creed

To give you such outstanding quality, value, service and guarantee that we may be worthy of your high esteem.™

Our Guarantee

Every item we sell will give you complete satisfaction or you may return it for a full refund.™

The Original Outdoor Outfitter®
Adventure Everyday™

We Outfit Life's Adventures™