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Customer Service

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Every item we sell will give you complete satisfaction or you may return it for a full refund.

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You may return items to any store free of charge, or send the items back to us using the label included in your package and the shipper or your choice.

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By Phone
Call 1-800-426-8020
24 hours a day 7 days a week
For Hearing Impaired
TTY 1-800-462-6757
M-F 7:00am-3:30pm EST
By Email
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By Mail
Eddie Bauer Customer Service
P.O. Box 7001
Groveport, OH 43125
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