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Customer Service

Whether you're renovating a room, running errands around town or planning a weekend getaway, the following Eddie Bauer products are designed to help you get there. Find a collection of products created with your convenience in mind. Discover unique styles and designs, all built to last.

By Phone
Call 1-800-426-8020
24 hours a day 7 days a week
For Hearing Impaired
TTY 1-800-462-6757
M-F 7:00am-3:30pm EST
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Send us an email with your questions.
By Mail
Eddie Bauer Customer Service
P.O. Box 7001
Groveport, OH 43125
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Our Creed

To give you such outstanding quality, value, service and guarantee that we may be worthy of your high esteem.™

Our Guarantee

Every item we sell will give you complete satisfaction or you may return it for a full refund.™

The Original Outdoor Outfitter®
Adventure Everyday™

We Outfit Life's Adventures™